Cancellation Policy

A customer may cancel a product with a recurring billing subscription at any time from the Account Dashboard. 

A cancellation means that no future payments are charged to the customer’s account. The cancellation of a recurring billing product does not generate a refund – it will only stop any future payments. If you used Paypal you will need to cancel your recurring payment from the recurring payment tab (personal account).

Any type of subscription/membership including Monthly/Lifetime can be cancelled from your account dashboard. 

Log in – account – dashboard – memberships – manage – enter email used for account – cancel.

If you sign up for Ecomlad and find that it’s not a perfect fit, please send a cancellation request by email to support@editordesign.in from the registered email address. A cancellation means that no future payments are charged to the customer’s account. The cancellation of a recurring billing product does not generate a refund – it will only stop any future payments.

If you request by email to cancel your subscription, we will need the following information to send in your cancellation request at support@editordesign.in your billing information (name, transaction ID, etc.), email address, login name or email address of the registred account. 

If the information requested is not provided, we can not proceed to cancel any subscription or membership.

If your cancellation request comes from the email address other than registered email address we will ask you additional information including but not limited to: registered email, last 4 digits of the credit card associated with the account, billing date etc. 

If the information requested is not provided, we can not proceed to cancel any subscription or membership.